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Frequently Asked questions
Turnaround we do offer vary in terms of complexity and quantity. What we do offer usually is 24 hours turnaround. But if there are thousands images or complex images then it might be increased after having negotiation. Even we offer some alternative ways like partially completed system and so on. But 24 hours is our normal and usual turnaround.
To start anything formally, being registered with us is mandatory. You can do it with us by going to the signing up option. After then please use your selected username and password to make a Quotation Request/Place a new order with asking quotation. But before that just check whether image uploading is done right way or not. We will get you back with a reply within maximum 1 hour after getting the Quotation Request.
As a registered client, just log in our website using your username and password and place a new order or make a quotation request with upload your images. We’ll get you back with accurate reply within 1 maximum hour.
We do offer free trial if our clients want to see or check the quality first before proceeding with an order. And we always appreciate client’s comment on our trial task.
There is no specific file format we need to work with. If Adobe Photoshop & Illustrator support the file format then it is workable. But we prefer .JPEG .PSD .TIFF for Photoshop and .AI .EPS PDF for Illustrator. We also request for sending .jpeg file because it is less file size than other file formats while the quality almost similar. Though it is your wish which file format you requir. We work with all the files which support in Adobe Photoshop and Illustrator. But maximum preference goes with JPEG,PSD,TIFF, PNG. Even we do change the raw file format to make it TIFF or PSD to work. So just do send which you prefer most, we are here for your service all the way.
FTP is the most convenient and secure file downloading and uploading system. Once you will have an account with us, you can easily get FTP access which we prefer most.
We accept Paypal most along with bank-transfer. You can do it using your Credit card, master card, Visa card and American Express as well. The invoice will instruct you the way to pay.